Privacy Policy

Overview

DIAMOND PAX LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website, services, or contact us.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Legal status (No legal services)

DIAMOND PAX LLC is not a law firm and does not provide legal advice or representation. For legal advice, please consult a licensed immigration attorney. See our Legal Disclaimer for details.

Information We Collect

We collect personal information only when you voluntarily provide it. This may include:

Full name
Email address
Phone number
Country of residence
Basic background or professional information related to visa eligibility
Any information you submit through contact forms, questionnaires, or consultations

If you make a payment, payment details are processed securely by third-party payment providers. We do not store or process credit or debit card information on our own servers.

We may also automatically collect limited technical information, such as:

IP address
Browser type
Device information
Pages visited on our website

This data is used only for analytics, security, and website improvement.

How We Use Your Information

We use your personal information to:

Contact you regarding your inquiry or application
Provide visa-related assistance services
Respond to questions and support requests
Improve our website and services
Send service updates or important notices
Send promotional or informational emails (you may unsubscribe at any time)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

We may share limited information with trusted third-party providers only when necessary to operate our services, including:

Website hosting providers
Email communication services
Analytics tools
Payment processors (e.g., Stripe)

These providers are required to maintain the confidentiality and security of your information.

Data Accuracy Disclaimer

DIAMOND PAX LLC relies entirely on information provided by users and does not independently verify personal or immigration-related data submitted through the website or services.

Legal Disclosure

We may disclose your information if required to do so by law, court order, or governmental request, or if we believe such disclosure is necessary to:

Comply with legal obligations
Protect our rights or property
Prevent fraud or security threats
Protect the safety of our users or others

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we continuously improve our security practices to reduce risks appropriate to the type of data we handle.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Analyze website traffic
Improve user experience
Remember user preferences

You can choose to disable cookies in your browser settings, but some website features may not function properly as a result.

Marketing Consent Protection

By submitting contact information, you expressly consent to being contacted via email, phone, SMS, or messaging platforms regarding your inquiry or services. You may opt out at any time.

Your Rights and Choices

You have the right to:

Request access to your personal information
Request correction of inaccurate data
Request deletion of your personal data (where legally possible)
Withdraw consent to receive marketing communications

To exercise any of these rights, please contact us at info@diamondpax.com.

International Data Transfers

Your information may be stored or processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers, even if data protection laws differ from those in your country.

Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If we learn that such information has been collected, we will delete it promptly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@diamondpax.com
Address: 4111-E Rose Lake Dr #8650, Charlotte, NC 28217, USA